About ChrissyOne


photo: Jason Tanaka

ChrissyOne

…is the virtual identity of Christina Wiley – photographer, photo editor, musician, writer, cat behaviorist, motorcycle hooligan, and occasional plumber. She lives in a primitive village outside Seattle, Washington.

Professional Experience

Design Production Manager
Amazon
September 2013 – Present

Set standards and create workflows and automation for A-Pub book production.

Lead Production Artist / Photo Editor (Image Specialist II)
Amazon
July 2011 – September 2013

Production Artist & Photo Editor for AmazonLocal. I started a production team that creates advertising on Kindle and the web. We are a high-volume shop that creates hundreds of visual assets a day for several distinct devices.

  • Helped create a new production department from the ground up.
  • Created an imaging production workflow including designs, templates, automation, documentation, and procedural standards.
  • Helped create a digital asset management system that was customized for our workflow.
  • Participated in recruiting and hiring of production staff.
  • Supervised a team who created graphics for over 100 deal pages per day.
  • Worked closely with developers to create Photoshop automation scripts that improved efficiency by over 200%.
  • Continue to drive a high standard for beautiful imagery and elegant designs.

Photo Editor
Microsoft

October 2009 – October 2010 (1 year)

Photo Editor for the Bing search engine. My duties included the selection of images for the Bing Visual Search, as well as finding compelling images for marketing uses, and for the Bing home page.

  • Located images by searching online databases including Getty Images, Corbis, Photolibrary, and Age Fotostock.
  • Built catalogs for celebrity slideshows, holidays, and other noteworthy events.
  • Processed images into internal database.

Web Designer
borealis|Design
January 2007 – October 2009 (2 years 10 months)

Freelance graphic design for web and print.

Technical Support
Adobe Systems

January 2007 – April 2009 (2 years 4 months)

Technical writer and application support for Adobe Photoshop, Adobe Lightroom and CS3&4 Suite.  Worked closely with the engineering team to report bugs and write technical documentation.  I also handled phone and online support for business customers.

  • Worked with Installer team to solve CS3 installation issues.
  • Documented troubleshooting for Mac OS, Windows XP and Windows Vista desktop platforms.
  • Managed beta tester relations for the CS3 beta program.
  • Lab tested customer support scenarios.
  • Wrote technical documentation for the Adobe knowledge base.

Photoshop.com online service technical support.

  • Monitored online forum and answered how-to questions.
  • Captured bug data and communicated this to the development team.
  • Developed and coordinated customer service and technical support ‘best-practices’.

Imaging Tech
Wizards of the Coast

March 2002 – January 2007 (4 years 11 months)

Image editor responsible for color matching digital and original painted imagery for CMYK printing on various media, as well as image retouching, manipulation, and editing.

  • Created and managed card frames and design elements for entire product range.
  • Worked with card design database to create and manage large projects.
  • Created custom foil underprint files for Magic: the Gathering, Duel Masters, Neo Pets, Pokemon, and sports card sets. This included intricate clipping paths and multi-layered knockout files.
  • Created complex alpha masks for illustrated artwork for Dungeons & Dragons role playing series.

Image Tech / Scanning Team Lead
Getty Images

February 1998 – July 2001 (3 years 6 months)

Oversaw color management, scanning quality and practices, workflow issues, internal IT support for Macintosh systems, digital asset management, and cataloging. Managed the internal OS X Server network, the Apple AirPort wireless system, as well as client-side network issues.

  • Performed artifact retouching, logo removal, image restoration, clipping paths, and compositing.
  • Color corrected images for RGB and CMYK output.
  • Edited historical photos involving complex image restoration.
  • Handled hardware and software tech research and purchasing.

Image Tech
PhotoDisc

January 1995 – February 1998 (3 years 2 months)

At PhotoDisc I did general Photoshop work including color correction, clipping paths and alpha channel creation, layered compositing, and cleanup/restoration of stock images.
I also did phone technical support for PhotoDisc’s CD ROM products.

Education

Art Institute of Seattle
AA Commercial Photography

1991 – 1993

I studied all facets of commercial photography, but concentrated on product and corporate-industrial shooting as well as digital imaging and printing. I learned old-school darkroom skills, worked with very early versions of Photoshop and the first Kodak/Nikon digital camera. I’m also proficient with Medium and Large Format film cameras and digital capture backs for both.

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